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Can I switch web hosting companies without losing my website?

Copy, test, point the domain, keep email working. No downtime if done in that order.

See the templates

By Charlie B, Deliberate Design.

The short answer: yes, and if it is done in the right order nobody visiting notices. The site is copied to the new host while the old one is still running, tested at a temporary address, and then the domain is pointed at the new place. The old host is cancelled last.

What you need from the old host

  • The site files, or a backup
  • The database, if it is WordPress or similar
  • The email settings, if email runs through the domain
  • Access to the domain registration, which may or may not be the same company

The order

  1. Copy everything to the new host
  2. Test it at the new host's temporary address. Forms, photos, every page
  3. Lower the DNS time to live a day before, so the switch is quick
  4. Change the domain to point at the new host
  5. Check email still arrives
  6. Cancel the old host after a week

What to ask the new host

  • Will you do the move for me? Many will
  • Where is the server? UK or EU is simpler for data rules
  • What happens if I leave you?

With us

If your site is a plain one we move it as part of the setup, on our own server, with backups. If it is a WordPress site we can host and look after it for £20 a month, or rebuild it as a template site if you would rather be rid of the updates.

See it before you move. Paste your current web address into our importer and we fill a template with your name, words and photos. Nothing is stored and it costs nothing to look.

Questions first?

Ask us anything about your website. Kai and Charlie answer the phone and the emails.